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Annual Reports

2020-21 Annual Report

On behalf of the Indigenous Wellbeing Centre Ltd (IWC) Board, we are proud to present the Annual Report for the 2020/21 year.

This year was dominated by the impact of the COVID-19 pandemic, requiring IWC to rapidly adapt models of care to ensure business continuity and the continued delivery of essential services to the most vulnerable members of our communities. This included adapting our service delivery models to protect our communities from the spread of disease. 

Despite unprecedented challenges and uncertainty, IWC experienced a successful 2020/21 year. Like previous years, this report details some accomplishments and the impact IWC has had on our communities. On behalf of the IWC Board, we acknowledge the supports of our members and clients. We also acknowledge the support and leadership of the IWC Board and Executive team. Finally, we extend special thanks and appreciation to the staff of IWC for their hard work, dedication and commitment to the health and wellbeing of our Bundaberg and North Burnett families and communities.

In this issue:

  1. Message from the board
  2. CEO foreword
  3. North Burnett facility
  4. Embracing history through innovative design
  5. NDIS coordination
  6. Social, health & wellbeing
  7. Key figures
  8. Our achievements
  9. Subsidiaries
  10. Stakeholder relationships
  11. Accreditations 
  12. Our team
Cover of the IWC Annual Report 2020-2021

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See how IWC performed, grew and continued supporting our community in 2020 through 2021
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