We know you are an individual. You have a unique set of experiences, preferences, values and aspirations. That's why our team of dedicated and welcoming psychologists focus on your individual needs and work with you towards achieving your goals.
Clients
Our services are available to a wide range of clients. We cater to clients of all ages, from young children, through adolescents and Adults at all stages of life.
We accept referrals for work rehabilitation, Mental Health Care Plans and the National Disability Insurance Scheme (NDIS).
IWC Psychologists are also open to private patients without any referral.
We also work alongside companies to deliver Employee Assistance Programs.
Services
At IWC Psychology, we provide a wide range of services, providing individualised treatment plans based on your personal needs. Utilising one-on-one sessions, relationship counselling, organisational and vocational counselling, our psychologists can assist you with the treatment, management and training for the following.
Mental Health First Aid Training
Empower your people with Mental Health First Aid Training. Many workplaces are realising the benefits of creating mentally healthy workplaces.
Mental Health First Aid® (MHFA™) training has been identified as one of the key strategies to lessen the impact of mental health problems on productivity and many workplaces use MHFA training as the foundation for their mental health strategy.
Appointments
To make an appointment, simply call us on (07) 4153 3235 and advise our team that you'd like to make an appointment with IWC Psychology.
Our reception team will receive your referral from your general practitioner and contact you to arrange an appointment.
Before attending your appointment, make sure you have your applicable health care and/or concession cards (e.g. Medicare Card, Department of Veterans' Affairs Card etc.) with you. If you have Private Health Insurance and are eligible for claims, please bring your Private Health Insurance Card with you as well. Most Private Health Insurance claims can be processed onsite for your convenience.
IWC Psychology require a minimum notice period of 24 hours to cancel or reschedule an appointment. If you do not attend the scheduled appointment or have not cancelled the appointment in sufficient time, a cancellation fee may apply. If you feel you have extenuating circumstances, please contact one of our administration staff to discuss further.
To cancel an appointment, simply call us on (07) 4153 3235.
If it is your first time to our practice, please ensure you arrive 10 minutes prior to your appointment to allow time to complete paperwork and update your details with the adminstration staff. We ask that all contact information is updated regularly. We are located on Level 1 of the IWC Health and Wellbeing Centre, 184 Barolin Street, Bundaberg 4670.
Opening hours
| Day | Open | Close |
|---|---|---|
| Monday | 8:00 AM | 5:00 PM |
| Tuesday | 8:00 AM | 5:00 PM |
| Wednesday | 8:00 AM | 5:00 PM |
| Thursday | 8:00 AM | 5:00 PM |
| Friday | 8:00 AM | 4:30 PM |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
| Public Holidays | Closed | Closed |
After Hours Medical Care
If you require urgent medical assistance, please seek care at one of the following services:
-
Medicare Urgent Care Clinic
53 Commercial Street, Bundaberg -
Your nearest Emergency Department
If your condition is life-threatening, please call 000 immediately.
Billing
IWC provides medical, dental and allied health services under a mixed billing model. Some services may be bulk billed if you meet the eligibility criteria under Medicare or the Department of Veterans Affairs (DVA). If you are not eligible for bulk-billing, fees are payable at the time of consultation.
Consultation fees vary depending on the service and treatment provided.
For more information on consultation fees please refer to our Fee Schedule or contact us.