One Mob. One Brand. Strengthening Care Across IWC
At IWC, our focus has always been on providing culturally safe, holistic and person-centred care to our community. As we continue to grow and evolve, we’re taking an important step to better support our clients, families and communities.
We’re proud to share that Pivot 21 Allied Health and Coastal Life Therapies are transitioning to operate under the IWC brand, becoming IWC Allied Health and IWC Psychology.
What does this mean for our clients?
For most people, this change will feel seamless.
You’ll continue to see the same trusted health professionals and support staff, attend appointments at the same locations, and receive the same high-quality care you know and rely on. Appointment bookings, care plans and clinical records will remain unchanged.
The difference you’ll notice is the name and branding, along with a stronger connection across services.
Why are we bringing our services together?
By bringing our allied health and wellbeing services together under the IWC brand, including psychology, physiotherapy, dietetics, diabetes education and speech pathology we can strengthen collaboration across teams and ensure clients experience more connected, coordinated care.
This change reflects our long-term vision to deliver integrated care that supports the whole person, not just individual appointments or services.
Same people. Same care.
We understand that familiarity and trust are essential when it comes to health care. That’s why it’s important to us to reassure our community that the people who support you are not changing.
Our clinicians, admin teams and leadership remain the same, now working together under the IWC banner to better serve our Mob.
Looking ahead
This transition strengthens IWC’s ability to grow sustainably, advocate effectively for our community, and continue delivering care that is respectful, inclusive and responsive to individual needs.
As always, we’re guided by our values and our commitment to walking alongside our community, together.
If you have any questions about this change, our team is here to help. Call us on 1300 492 492 or message us on our social media channels.