Call us today on 1300 492 492

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© 2019 by IWC Ltd

Medical Practice

IWC's Medical Practice is a combined preventative, primary health and community care service complete with General Practitioners.

 

We also provide education for general wellbeing and health intervention strategies aimed at improving the health outcomes for the vulnerable and disadvantaged within our community, inclusive of all.

Our mission is to provide the highest standard of patient care while incorporating a whole-of-person approach to diagnosis and management of illness.

 

We are committed to empowering all in our communities around individual and family health, wellbeing and disease prevention.

Appointments

Routine Appointments

Available from 8am to 4.45pm Monday to Friday. Call 1300 492 492.

 

Our after-hours service is provided by Bundaberg Base Hospital. See details below.

Urgent Appointments

We have a flexible appointment system for urgent appointments although this may not be with your usual doctor.  Children with worrying illnesses will be dealt with on the day but the appointment may not be with your regular doctor.

Keeping your appointments on time.

If you have multiple issues that need to be discussed with the doctor, please inform the reception staff at the time of booking to allow for a longer consultation time. Reasons that you may require longer time with your doctor are: driver’s licence (all types including over 75’s), childhood immunisations, medicals, centrelink forms, procedure bookings, and care plans that are arranged by your doctor.

Hours of operation

The Centre is open Monday-Friday 8am- 5pm with appointments available Monday-Friday  8am-4.45pm.  Consultations are usually 15 minutes but longer consults are available on request. At the discretion of the doctor, home, hospital and nursing home visits may be arranged with our reception staff.

After-hours care

After-hours care (after 5pm and prior to 8am) is available through the Bundaberg Base Hospital 24-hour Emergency Department.

Address: Cnr of Bourbong St and Hinkler Ave, Bundaberg.

After-hours phone: 07 4150 2222.

On arrival

Please present yourself at our reception desk with your Medicare card and any concession cards.  At each visit reception staff will check your contact details as this assists us in maintaining accurate records.  

It is extremely important we have your EMERGENCY CONTACT DETAILS as occasionally situations arise when we may need to contact your designated next of kin.

If you are a new patient, we will provide you with a copy of our IWC Medical Services booklet, which can also be downloaded in PDF form here.

Translator services

Translator or interpreter services are available, but need to be booked. Please contact the IWC medical reception on 1300 492 492 should an interpreter be required for a medical appointment so that a suitable time can be scheduled with oth a doctor and an interpreter.

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Want to know about mixed billing for non-Indigenous / private patients? Download our Q&A sheet here

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Staff and services
  • General Practitioners

  • Registered Nurses

  • Indigenous Health Workers

  • Ophthalmology

  • Endocrinology

  • Midwifery

  • Acupuncture

  • Diabetes Educators

  • Dietitians

  • Psychologists

  • Mental Health Social Worker

  • Child Health Workers

  • INR Clinic

  • Alcohol and Drug Clinical Workers

  • Support Workers

  • Well Women’s Clinic

  • Chronic disease education

  • Care Plans

  • Support for young mothers

  • Aboriginal and
    Torres Strait Islander Health Checks

  • Flu vaccinations

  • Men’s Health Clinic

  • Kidney Health Screening

  • Children’s Immunisations

  • Spirometry

  • Skin checks

  • ECGs

  • Hearing screening

  • Cryosurgery

Where we are

Courtesy transport is available for clients attending IWC health and medical appointments if they do not have other means of getting to and from the IWC Health & Wellbeing Centre. Transport is limited to a 7km radius of the Centre and must be booked at the time of making the appointment. 

Exceptions to the 7km rule are made for North Burnett patients, who need to speak directly to the North Burnett Multidisciplinary Care Team (MDCT) on 4161 4800.