What is the "MDCT”?
The Multidisciplinary Care Team (MDCT) is made up of a child/maternal health worker and three adult healthcare workers. Supported by a registered nurse, health workers case manage clients with multiple chronic diseases, offering support, advocacy, education, and transport in addition to the external services required by the client. The ongoing support, education and follow-up is tailored according to the client’s needs and includes, but not limited to, attending appointments with the client both at IWC and within the community. The healthcare worker ensures a smooth delivery of MDCT services to the client. This holistic delivery of healthcare supports the region’s diverse needs in contrast to a "one size fits all”.
Child and Maternal:
Provides a range of primary and early intervention initiatives aimed at ATSI children (0-18) and their families. Child health workers undertake health assessments, hearing and health check screenings (with IWCs registered nurses) and also promote nutrition and physical activity, injury prevention, immunisation, antenatal/postnatal support and social/emotional development. Health workers also partner with the region’s schools to identify child health needs.
Dental and Oral:
To date, the IWC Dental Clinic has provided services to more than 1600 clients across the Bundaberg, Fraser Coast and North Burnett areas. The IWC difference is that "we provide a holistic service whereby the client leaves being dentally fit, with no further treatment required for some time”. A full range of services is available including Hicaps Health Fund Connect, eftpos facilities and after hours emergency contact.
IWC Medical Centre provides the community with critical access to specialists such as an Endocrinologist (Diabetes), a Respiratory Physician (lung disorders/sleep apnoea) and also offers quit smoking support. A range of "take home” health and wellbeing information is also available (eg: asthma, breast feeding, drugs, diabetes, children’s fever, men’s health etc), with bulk billing and access to multidisciplinary and allied health services offered.
Key strategies are based around a holistic model of care, starting with the client and case management by the health workers, directly supported by the nurses for access to a range of other health professionals. This model is successful in driving client empowerment through self-education, prevention, management support and trust built through the health workers.
Who can access?
The MDCT has evolved to better address the emerging health trends and needs of clients.IWC’s dental and medical services are accessible by all - with the IWC team working to reduce the barriers of access, fear and cost of services for Indigenous and low socio economic communities.
Referrals to specialists, allied health, medical, community and other professionals are provided through the IWC program/services. Referrals to IWC GP’s and dental service are accepted (per the IWC Referral Client Eligibility Criteria) by any service/professional apart from access to Specialists where the client would need to first see a GP.
The services IWC makes available to support the client’s continuum of care enabling them to self-manage their conditions include;
- GP services and Allied Health
- Nutrition education
- Drug and alcohol counseling
- Child and maternal health
- Diabetes education and awareness
- Social and emotional wellbeing
- Family support
- Chronic disease management
- Access to visiting specialist services are also utilized where necessary.
- Clinical and frontline health services include:
- Case Management
- Education/self-management initiatives