Privacy Policy
1. Indigenous Wellbeing Centre (IWC'S) approach to privacy
Indigenous Wellbeing Centre respects privacy and is committed to complying with the National Privacy Principles in the Privacy Act 1988. This website privacy policy explains how we handle information we collect online. For more information about how Indigenous Wellbeing Centre handles personal information collected offline, and information about how you can seek access to the personal information which EnergyAustralia holds about you.
2. What personal information is collected online
This website privacy policy applies to the information we collect from you when you use the Indigenous Wellbeing Centre Website. We may collect personal information from you online when you complete a form on this Website (for example if you register for a program, or if you send an email to our Indigenous Wellbeing Centre Consultant. We may ask you to provide your name, address, e-mail address and contact telephone number. Sometimes these will be your business contact details, and other times these details will identify how we can contact you at home.
As noted below at point five, we may also collect other information as a result of your use of the Indigenous Wellbeing Centre, which may or may not identify you.
3. How do we use personal information collected online?
If we collect personal information from you online, we may use it to:
· provide you with our products or services, or with other information you have requested.; and
· communicate with you effectively. If you agree, we may use your contact details to notify you about new Indigenous Wellbeing Centre products or services or promotions from time to time.
From time to time we may also undertake online customer surveys to collect statistics about our customers for research and product development purposes. These surveys help us to develop new products and services to meet your needs. Again, whether or not you participate in these surveys is your choice.
4. Other important privacy issues
In order to protect your privacy:
· We do not sell or give to other persons or organisations lists containing your personal information.
· We will not disclose any personal information we hold about you to any third person without your written consent or your implied consent. You give implied consent when you indicate to us that you wish to obtain information about goods or services supplied by third parties.
· We protect your privacy by restricting access to personal information about you to those Indigenous Wellbeing Centre staff who need it, either to process your query, or to provide you with the services you have asked for, or to provide you with information about Indigenous Wellbeing Centre's products and services (as described above).
5. Tracking use
When you visit the Indigenous Wellbeing Centre website, we may collect additional information about your use of the Website, which may or may not identify you. We may collect information about which pages you visit on the Website to help us determine which parts of the site you value, so that we can build and develop our Website to best meet your needs. We may also collect information about your Internet browser, operating system, address of the referring site, your internet protocol address and clickstream information. This information helps us to understand how you came to find our Website.
6. Contacting Indigenous Wellbeing Centre
If you have any questions or comments about this Website Privacy Policy, or about our handling of personal information about you, please contact Indigenous Wellbeing Centre's Privacy Officer by:
- telephone(07) 4151 5402
- facsimile (07)4151 3140 or
- e-mail info@iwc.org.au
Privacy policy statement
Indigenous Wellbeing Centre is committed to compliance with the new privacy laws. These laws protect the privacy of personal information Indigenous Wellbeing Centre holds on customers and other individuals with whom we deal.
Indigenous Wellbeing Centre respects the privacy of our customers, the privacy of our business contacts and the privacy of our employees.
If you would like more information about how Indigenous Wellbeing Centrea handles personal information, you can obtain a copy of Indigenous Wellbeing Centre's privacy policy (set out below) from any Indigenous Wellbeing Centre office, or speak to our Privacy Officer by contacting Indigenous Wellbeing Centre on 07 4151 5402.
Changes to this privacy policy.
This privacy policy may change from time to time. This policy was last updated in October 2009.